Customer Services
Code Of Conduct
CODE OF CONDUCT
EMPLOYMENT IS VOLUNTARY
The contractor does not use forced labor, including prison labor, indentured labor, bonded labor or other forms of forced labor. The contractor is responsible for employment eligibility fees of foreign workers, including recruitment fees.
EMPLOYEES ARE AGE 16 OR OLDER
Contractor’s employees are at least age 16 or over the age for completion of compulsory education or country legal working age, whichever is higher. Employees under 18 are not employed in hazardous conditions.
CONTRACTOR DOES NOT DISCRIMINATE
Contractor’s employees are not subject to discrimination in employment, including hiring, compensation, promotion or discipline, on the basis of gender, race, religion, age, disability, sexual orientation, pregnancy, marital status, nationality, political opinion, trade union affiliation, social or ethnic origin or any other status protected by country law.
FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING ARE RESPECTED
To the extent permitted by the laws of the manufacturing country, the contractor respects the right of its employees to freedom of association and collective bargaining. This includes the right to form and join trade unions and other worker organisations of their own choosing without harassment, interference or retaliation.
COMPENSATION IS TIMELY PAID
Contractor’s employees are timely paid at least the minimum wage required by country law and provided legally mandated benefits, including holidays and leaves, and statutory severance when employment ends. There are no disciplinary deductions from pay.
HARASSMENT AND ABUSE ARE NOT TOLERATED
Contractor’s employees are treated with respect and dignity. Employees are not subject to physical, sexual, psychological or verbal harassment or abuse.
WORKING HOURS ARE NOT EXCESSIVE
Contractor’s employees do not work in excess of 60 hours per week, or the regular and overtime hours allowed by the laws of the manufacturing country, whichever is less. Any overtime hours are consensual and compensated at a premium rate. Employees are allowed at least 24 consecutive hours rest in every seven-day period.
REGULAR EMPLOYMENT IS PROVIDED
Work is performed on the basis of a recognised employment relationship established through country law and practice. The contractor does not use any form of home working arrangement for the production of the product.
THE WORKPLACE IS HEALTHY AND SAFE
The contractor provides a safe, hygienic and healthy workplace setting and takes necessary steps to prevent accidents and injury arising out of, linked with or occurring in the course of work or as a result of the operation of contractor’s facilities. The contractor has systems to detect, avoid and respond to potential risks to the safety and health of all employees.
ENVIRONMENTAL IMPACT IS MINIMISED
The contractor protects human health and the environment by meeting applicable regulatory requirements including air emissions, solid/hazardous waste and water discharge. The contractor adopts reasonable measures to mitigate negative operational impacts on the environmental and strives to continuously improve environmental performance.
THE CODE IS FULLY IMPLEMENTED
As a condition of doing business with Superga, the contractor shall implement and integrate this Code and all applicable laws into its business and submit to verification and monitoring. The contractor shall post this Code, in the language(s) of its employees, in all major workspaces, train employees on their rights and obligations as defined by this Code and applicable country law; and ensure the compliance of any sub-contractors producing products.